Job Vacancy – Data Quality Officer

  Daisy Mugambi wrote this on
September 21, 2016 | No Comments

Data Quality Officer job vacancyDuma Works is hiring a Data Quality Officer for one of our clients.

Location:  Webuye

About the Hiring Company

It is a women-focused start- up that uniquely combines financing and last-mile distribution of modern household goods in a one-stop shop. We make technology goods, such as solar systems or cook stoves, both accessible and affordable by offering consumer financing to the under-served and unbanked. Making use of Tupperware style direct selling techniques to deliver life improving products to our clients’ doorsteps,  and ensuring all products are payable in affordable instalments.

Our clients and loan data are managed in commercial MFI software that connects (manually) to our incoming payments which are all made through M-Pesa. Having reached almost 1,500 clients to date, the need for a specific role to handle all client and payment data has arisen. In order to ensure an excellent customer service and for loan enforcement out customers’ data need regular TLC.


The Data Quality Officer will:

  • Provide key services around our client data base to our sales teams, the regional hubs, as well as data preparation for the management team.
  • Work closely with all field staff to ensure all client information and payment histories are up to date, and will be responsible for the accuracy of the data.
  • Report directly to one of the co-founders.

In addition, this is an opportunity to be part of a growing start-up with big ambitions and a dedicated team.


Key activities and deliverables of the role will be to:

  1. Verify and approve new client data that is entered into the data base by field staff.
  2. Process M-Pesa payment information on a daily basis and upload into our software. Manage payments made on behalf of our clients by others, as well as unaccounted or wrongly attributed payments through direct contact with the field staff and our clients to make the necessary corrections.
  3. Quality control of the existing data:
  • Random spot checks of client data and verification through phone calls;
  • Identifying missing or incorrect data regarding ID or phone numbers, as well as location data.
  1.  Extract data and prepare analyses for the management team and the field staff.


  • Strong and proven numeracy and data analysis skills.
  • Attention to detail and being able to focus for long stretches of time without losing concentration.
  • Very good general computer skills, specifically being able to manipulate data with Excel. However, no programming or coding skills, like SQL or VBA are required. Whilst IT related, this is not a programmer job, it is a data analysis job.
  • BSc in Computer Science, Mathematics, Statistics or equivalent.
  • Willingness to live and work in Webuye, Bungoma County, for at least 6 months before possible relocation to Nairobi with the establishment of an office there. We run a 6 day week out here.
  • Interest in rural development and making a difference for the less well-off in this country.


A Cover Letter and a detailed CV are to be sent by email to [email protected] marking the subject as “2431”, Your Full name &  Phone number e.g. 2431 Barack Obama, +2547xxxxxxxxx. If you don’t follow these instructions, your application will not go through. All applications without a Motivation Letter will not be considered.

Deadline for receiving applications: 25th September 2016


When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over email or SMS. The test may not arrive immediately. Please be patient. The test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process,  please reach out to 0702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer. This is to save both you and the employer time and make sure you both find the best match.

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