Job Vacancy – Digital Account Manager(Sales Executive)

  Duma Works wrote this on
September 14, 2018 | No Comments

Duma Works is recruiting a Digital Sales Executive for one of its clients in Nairobi; one of Kenya’s largest companies dealing in website advertising and Social media.

Our client is a dynamic, disruptive and innovative company that is looking for aggressive and like-minded people who are seeking growth in a fast-paced and challenging environment.

Role Purpose:

  • The Role of the Field Consultant is to have “meaningful selling interactions” with Prospects, close sales and communicate next steps with I.R (Internal Representative).
  • They should position themselves as the authority in Websites, the interplay of Social Media on the WWW and how these tools can be used to help the Customer grow their business.
  • Send email follow-ups, estimates, sign contracts and collect money.


  • Account Managers will be assigned Vertical(s) and provided a Sales Presentation(s) outline
  • They are expected to learn/update the Presentation, research the challenges Prospects face in their business and understand what others are doing to overcome them and grow their businesses using our Web tools.
  • Once interested they are expected to ask the Prospect for the order, sign the contract, collect a deposit and clearly explain next steps.
  • After every meeting they must report back to Head Office the outcome of the meeting and ensure notes/next steps are recorded in the CRM



  • Identifying target customers and account preparation.
  • Create, implement & execute on an Account Plan to drive direct sales efforts & revenue results in an assigned vertical and location.
  • Highlight potential customers and prepare compelling presentations and product demonstrations when required incorporating the features of the product, Website, URL and other features.
  • Generating revenue. The Account Manager is responsible for offering digital solutions, making sales presentations, meeting revenue targets through the sales of the Digital Starter Packs, Booster Pack, Enriched profile,
  • Carry out required collections for his/her own accounts from businesses.
  • Hand over the web development to Customer Service Representative (CSR)- who will coordinate production with Web Specialists and Photographers
  • Carry out required collections for his/her own accounts from businesses.


  • Degree/Diploma in Sales, Marketing, IT or a related field
  • Minimum 3 years sales experience as an individual contributor in a sales (hunter) role
  • Digital Sales background (i.e. search, social, email, mobile)
  • Experience selling into the SMB (B2B) market
  • Consultative/Solutions/ROI selling experience vs. a single Product selling background
  • Proven track record in meeting/exceeding monthly, quarterly and annual revenue goals
  • Consistent performer and responder to daily, weekly and monthly Sales KPI’s
  • Technically proficient in CRM, Campaign Management and Marketing related reporting tools
  • Industries: Start-Up, Technology, PR, Social Media, retail, insurance other agency (directories, advertising, promotion, brand, digital)
  • Liaising with all internal and external customers
  • You are responsible for regular and accurate reporting of activities
  • Making operational decisions on the job.
  • Time management and planning daily tasks
  • Good communication skills


To apply online click here or send your Cover Letter and detailed CV to [email protected] marking the subject as “3494”, Your Full name & Phone number e.g. 3494 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: Friday, 28 September 2018


* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.

If you apply and don’t meet these minimum qualifications, we will not be able to move forward with you application.

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