Job Vacancy – Industrial Minerals Sales Manager

  Duma Works wrote this on
June 21, 2017 | No Comments

Duma Works is recruiting an industrial minerals sales manager for our client; a leading mining and manufacturing company in Kenya.

Objective of the job

Maximize product demand and market share

Performance Measurement

• Sales (Volume, Revenue)
• Number of customer visits
• Lost business
• Gained business
• Receivables and overdues /On-time payment of customers
• Reporting: Timely & Quality
• Expenses
• Communication




• Drive business for sustainable market growth of CaCO3 and trade products
• New customer acquisition/development/relationship building
• Communicate to management customer & product requirements and pricing to gain & maintain business
• Collect and verify reliability of product forecast information from customer
• Communicate to management product sample requests and close follow-up with customer on sample results
• Offer where appropriate technical service support
• Ensure efficient, correct and complete customer complaint management process
• Drive continuous customer service improvement
• Collect, analyze and report all relevant customer information in company information tools


• Collect, analyze and report all relevant information to further grow the different market segment
• Monitor and report on competitor activities
• Market surveys of different market segments
• Ensure presence at conferences, fairs and in technical journals where suitable


• Customer visit reports (commerce, technical information, customer satisfaction)
• Customer complaint reporting
• Monthly sales performance reporting
• Monthly reporting to management
• Monitor account receivables and act proactively on overdue payments
• Sales forecasting
• Inform and consult relevant Management about relevant business transactions prior to decision making


• Regulatory and country law compliance
• Act according to the code of conduct

Shared Responsibilities

• Customer Ordering
• Customer on time delivery
• Customer Claims
• Exhibitions
(all above shared with Customer Service & Logistics)

Excluded Responsibilities

• Customer quotes
• Customer agreements
• Cost of goods sold (except for Service Level agreements for Outbound Logistics)
• Logistics (except for strong involvement in ensuring quality of Outbound Logistics)

Education/ experiences/ skills/ competencies required

• Very good communication skills: verbal and written in English.
• University degree (preferably in science/engineering)
• 5 year of Sales experience, preferably with chemical background
• Highly disciplined & self-starter
• Excellent customer relationship skills
• Flexible and problem solver
• Energetic and enthusiastic personality
• Open minded team player
• Act independently and proactive.
• PC – advanced user (MS Windows, World and Excel)

Special requirements

Readiness for regular travel
Driving license


Send your Cover Letter and detailed CV to [email protected] marking the subject as “2861”, Your Full name & Phone number e.g. 2861 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: Monday, 10th July 2017


* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.

If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.

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