Job Vacancy – Marketing Executive
Duma Works is recruiting an Operations Manager for our client; a leading I.T. Consultancy whose core business is I.T. Security consultancy within the East African Region.
BRIEF DESCRIPTION OF THE POSITION
The position is responsible for the company’s Digital and Offline Marketing, Customer relationships management and Vendor Management. The Position will drive retention business through Customer Success and support Acquisition of new business through Marketing and Vendor Engagement.
PRINCIPAL ACCOUNTABILITIES:
- Marketing
- Customer Relationship Management
- Vendor Management
JOB DUTIES:
Marketing Execution
- Develop the company’s Digital Marketing Strategy
- Derive the company’s Digital strategy execution.
- Manage the company’s Social Media platforms
- Develop the company’s Offline Marketing strategy
- Execute the company’s Offline Marketing Initiatives
- Generate Leads and prospects from All marketing initiatives.
- Identify, join and attend external Marketing forums for
- Monthly Tracking of specific outcomes from Marketing initiatives.
Customer Relationship Management
- Develop the company’s Customer Engagement plan
- Schedule and Execute Scheduled Monthly Customer Check-ins
- Collect, track and promptly respond to customer feedback and complaints.
- Obtain Quarterly Customer Testimonials
- Generate leads and Prospect deals from existing customers
Vendor Management
- Facilitate and Manage Vendor Relationship
- Understand and execute the company’s Vendor Requirements and Standards
- Analyze the company’s Vendors management process for continuous improvement.
- Maintain cordial and Mutually beneficial Vendor Relationship
Lead Generation
- Develop new business and identify appropriate/ potential clients within the target market.
- Follow up on un-contacted leads to identify potential prospects.
- Work closely with the Sales team to develop leads into signed business and grow the sales pipeline to consistently meet quarterly revenue goals.
- Build and cultivate prospect relationships by initiating communications.
- Conducting follow-up communications in order to move opportunities through the sales funnel.
- Maintains accurate records, with detailed information on customer contacts.
KEY PERFORMANCE INDICATORS
- Approved Digital Marketing Strategy
- Approved Offline Marketing Plan
- Approved Customer Success Plan
- Approved Vendor Engagement Plan
- Increased the company’s Digital Interaction
- No of Leads generated from Digital marketing.
- No of Marketing events and initiatives
- No of Leads Generated from Offline marketing events.
- No of Vendor engagement initiatives
- Monthly Marketing Report
- Monthly Customer Success Report
- Quarterly Vendor engagement Report
Apply
To apply online click here
This position will remain open until filled.
N.B.
* You will receive a confirmation email and an alert to take a basic screening test online. The email with the test may not arrive immediately. Please be patient. The email test will typically be 5-8 questions to help us understand your background.
If you apply and don’t meet these minimum qualifications, we will not be able to move forward with your application.
Posted in Jobs Tags: business, business development, consultancy, corporate marketing, customer, customer relationship management, digital, digital marketing, digital marketing jobs in kenya, event planning, events, jobs in kenya, jobs in nairobi, manage, Management, manager, Marketing, marketing careers, Marketing Jobs, marketing opportunities, media, media relations, offline marketing, operations, operations manager, Public relations, Recruiting, Relationship, security, Social Media, strategy, support, vendor management
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