Job Vacancy – Site Reliability Engineer

  Maureen wrote this on
March 1, 2016 | No Comments


Duma works is recruiting a Site Reliability Engineer for one of our clients; an established cloud services provider in the East African region.

Position Summary:
Responsible for administering, maintaining and upgrading the company’s backend infrastructure. You will be the central authority for your machine set and it is your responsibility to make sure they are running in a performant and secure manner. You will also be responsible for the development and maintenance of software and hardware infrastructure to support existing and new product lines of the company.

Typical Duties and Responsibilities

1. Manage day-to-day operations of the infrastructure and systems by monitoring, configuration, maintenance and repair. Ensure records of downtime and equipment configuration is properly maintained. Apply software and hardware updates as appropriate. Ensure systems are tolerant to hardware, software and power failures.

2. Development of new procedural methodologies, implementation plans, scripts, test plans to continually improve the efficiency of the system and reduce the human effort required to monitor and expand it

3. Training and assistance of new employees in your team.

4. Training and assistance of developers and customers where appropriate.

5. Cooperation and coordination with the sales, product development and support departments to specify, implement, scale and debug existing and new product lines.

6. Attendance of training courses, conferences, workshop groups as appropriate.

7. Keeping up-to-date documentation on issues, events and actions related to the backend infrastructure.

8. Development, implementation and application of procedural methodology to ensure data on backend systems is backed up in a timely and recoverable manner.

9. Providing out of hours support and working weekend and nights as appropriate for installation, maintenance and repair purposes.

10. Keeping up-to-date with new developments in the devops, system administration and server hardware and software areas and bringing potentially useful developments to the attention of your team.

11. Public dissemination of key results and insights via the company blog.

12. Preparation and timely delivery of expected reports and results to senior management.

Desired Skills:

1. Excellent hands-on working experience in system administration (UNIX/Linux, BSD and Windows Server)
2. Support, helpdesk and troubleshooting experience
3. Experience and knowledge of Virtualization technologies (VMware, Xen, KVM, Hyper-V)
4. Understanding of specific cloud services and technologies.
5. Experience in programming and/or scripting
6. Experience in Networking (IPSec, DNS, BGP, IPv6)
7. Experience in Storage (RAID, NFS, NAS, SAN, S3 Object Store)

Success Criteria:

Position holders will establish and set Key Performance Indicators with the CTO on a quarterly basis. Holders will be evaluated on a quarterly basis.

Work Environment and Physical Requirements

Work environment includes computer related noise levels and paper and equipment generated dust. Incumbents will be on call to provider support services during off hours. Scheduled night and weekend work will be required. Moderate lifting.

Reports To: Chief Technical Officer

Job type: Full Time

Location: Nairobi


If you are interested in this exciting opportunity, please send your CV to[email protected]. As the subject line of your email, write “2069” and please make sure to include your Your Full name &  Phone number e.g. 2069, Barack Obama, the message body. If you don’t follow these instructions, your application will not go through. 

Deadline for receiving applications: 7th March 2016

* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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