Job Vacancy – Technical Sales Associate

  Duma Works wrote this on
May 22, 2018 | No Comments

Duma Works is recruiting a Technical Sales Associate for our client; Krones East Africa Limited. Krones is a global provider of innovative industrial solutions.

Department : Sales Department
Reporting Structure : Head of Sales Department


The Sales Associate contributes to the organisational goal by promoting primarily the sales of new machines and LCS products. The Sales Associate facilitates the client relationship by effective communication with interaction internally to ensure the client’s needs are met or exceeded.

Tasks & Responsibilities

  • Establish and keep close contact to all customers and provide effective customer solutions on all Krones equipment.
  • Promote sales of New Machines and LCS Products (spare parts kits, rebuild/exchange programs, retrofits, SIPS, LDS, overhauls and Service Level Agreements)
  • Liaise with clients regarding new machine and LCS product enquiries, prepare quotes and/or obtain samples, provide solutions and determine pricing quotations of items specified.
  • Liaise with Krones New Equipment and LCS Sales Departments to obtain all necessary information.
  • Initiate received orders and build the client relationship by keeping them informed of the status of their orders and ensure deadlines are met
  • Facilitate communication with the Krones operational departments, scheduling of resources and addressing warranty, replacement and additional parts required for the client
  • Facilitate all client logistics, administration and financial management transactions.
  • Facilitate the close-out of the order by ensuring customer satisfaction.
  • Be involved with special projects, help co-ordinate internal and external communication with the client
  • Travel frequently to specific client locations and perform product presentations and attend relevant project meetings.
  • Grow the potential market for new machine and LCS products by following up on leads for new customers and proactively finding new customers.
  • Form an integral part for the Krones East Africa Team

Qualification and education required

  • University degree or diploma in Mechanical Engineering, Mechanical Process Engineering or Business Administration with a solid technical understanding
  • At least 5 years in a similar field

Knowledge and Experience

  • Basic understanding of Bottling plants and our Krones product portfolio
  • General project management abilities
  • Customer relations and orientation
  • Sales effectiveness and understanding
  • Understanding of business administration

Skills and Personal competency

  • Negotiation skills
  • Excellent communication and presentation skills
  • Organization Skills
  • Problem Solving

Computer Skills

  • Ms Office


  • Willingness to travel extensively in the East African Region


To apply online click here or send your Cover Letter and detailed CV to [email protected] marking the subject as “3381”, Your Full name & Phone number e.g. 3381 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: Friday, 15 June 2018


* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.

If you apply and don’t meet these minimum qualifications, we will not be able to move forward with you application.

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