Duma Works is hiring a Head of Buying & Operations for a leading online shopping company in Kenya.
- Monitoring and analyzing all Marketplace activity..
- Driving Marketplace growth by on-boarding and training the new suppliers on the seller platform.
- Following-up with existing Marketplace sellers and building a long lasting relationship.
- Overseeing account management to ensure sellers grow to become active and independent.
- Monitoring Seller Support Team activity, to ensure sellers can consistently achieve their KPIs.
- Co-ordinating with other departments:
- Work with Operations team to monitor Marketplace orders
- Work with Production team for the upload of the products online
- Liaise with IT to ensure a good functioning of the Marketplace platform and internal systems
- Team up with Vendor managers and Category Managers to aid in commercial aspects of the business
- Follow up with Finance for payments and finance reconciliation